Shipping Policy
At Repumart, we are committed to delivering the freshest and highest quality organic agricultural produce to our customers around the world. Our comprehensive shipping policy ensures that your orders are handled with the utmost care and efficiency.
Shipping Locations
We proudly ship our organic produce to numerous international destinations. Please note that availability may vary based on your location and local import regulations.
Processing Time
- Order Processing: Orders are typically processed within 2-3 business days. During peak seasons or holidays, processing times may be slightly longer.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase.
Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-10 business days, depending on the destination.
- Express Shipping: Delivery within 3-5 business days for urgent orders.
- Overnight Shipping: Next-day delivery for select locations.
Note: Delivery times may vary due to customs processing and local postal services.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. Exact shipping costs will be displayed at checkout.
Packaging
We use eco-friendly, temperature-controlled packaging to ensure that your organic produce arrives fresh and in perfect condition. All packaging materials are recyclable and biodegradable.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s progress through our website or the carrier’s website.
Customs and Import Duties
International orders may be subject to customs fees, import duties, and taxes, which are levied once the shipment reaches your country. These additional charges are the responsibility of the recipient. Please check with your local customs office for more information on these fees.
Delays and Issues
While we strive to ensure timely delivery, there may be unforeseen delays due to customs processing or carrier issues. If you experience any problems with your shipment, please contact our customer service team at customerservice@repumart.com or call us at +19293506422 or +19299897737, and we will assist you promptly.
Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there are any issues with the quality of the produce, please contact us within 24 hours of receipt. We will work with you to resolve the issue, which may include a replacement or refund.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at customerservice@repumart.com or call us at +19293506422 or +19299897737. We are here to help and ensure your complete satisfaction.
Thank you for choosing Repumart for your organic agricultural produce needs. We appreciate your business and are dedicated to providing you with the best service and products.